Frequently asked questions

This Agreement was last modified on 18 February 2020

  • Yes. We do take international orders.

  • Installation and demo are offered for certain items based on the brand or an authorised service provider. Please check the individual product page to see if these services are offered for the item.

  • Delivery charge varies with locations. Please check your order summary to understand the delivery charges for individual products.

  • We generally ship the items within the time specified time frame mentioned on the product page. Business days exclude public holidays and Fridays.
    Estimated delivery time depends on the following factors:
    Stock availability.
    The destination to which you want the order shipped.

  • Your online transaction on BUY IT is secure with the highest levels of transaction security currently available on the Internet. We uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
    All credit card and debit card payments on BUY IT are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

  • Visit My Orders to check the status of your replacement.
    Replacement is initiated after we receive originally delivered item . Please check the SMS & email we send you for your replacement request for more details.